EvaVanecek

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

• North America : 1 - 6 weeks
• Europe : 2 - 8 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You must also provide me with additional personal information: stats for your custom order such as height, weight, waistline, sleeve measurement, shoulder to shoulder measurement, garment length from shoulder to hem. All my costumes are made to order according to your stats. Your private information is for the purposes of creating this order only and will not be shared with anyone else for any purpose other than this custom order. Once this order has been fulfilled and shipped, this contract is closed.